Business operations and process Management

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Business operations and process Management. See question attached in upload area and useful materials. There are
some links in the assignment instructions documents that I advise you
read and use also to complete the poster and report.
Question 1 is one page poster(I have attached 3 samples my professor
gave me to answer question 1.) PowerPoint.

Question 2 is a report,You will need to do research and answer question
2 yourself.

Use more of academic sources, I have also attached a lot of materials
and links for you. All models, concepts and theories have to be properly
cited and reference. Discussions have to be very critical and
analytical. You should use this materials and concepts in addition to
The questions and class materials have been attached in file
section.This work is very different from others., professor is very
strict, you have to use my class concepts and also use other materials
based on your own research.. Use the marking guide also so that You will
know what exactly the professors wants and so that I can achieve good
grades.You have to use academic models, theories and concepts to back up
your discussion . The work has to be critical and analytical. This is a
PHD assignment.